ECTSCodeAvailability
6.0MGIQAS3_AIATutorial

Syllabus:

GENERAL:
– ToKnow the main legislation applicable to the management of water, waste, emission of atmospheric pollutants, noise, environmental responsibility and intensive energy consumption.
– To adjust the main legal requirements to the activity of an organization.
SPECIFIC:
A – To identify water uses subject to licensing.
B – Identify the main rules to be respected in solid waste management, assign the LER codes and know the rules for their management.
C – To identify the stationary sources of air pollutant emissions, to know how to interpret the pollutant emission limit values and set the frequency of self-control.
D – Know the general noise regulation and environmental noise rules.
E – Know the legal obligations of the environmental liability regime;
F – Know the implications of an activity being energy intensive.

CONTENTS

Water Management: Water pollution and use of water resources. Water quality system intended for human consumption. Water capture and rejection.
Solid Waste Management: planning of waste management.
Prevention and control of pollutant emissions into the atmosphere.
Environmental noise: General regulation of noise. Environmental noise assessment methodology.
Intensive energy consumption management system: Obligations, incentives and penalties.
Environmental responsibility: Financial mechanisms.

ECTSCodeAvailability
5.0MGIQAS3_AITutorial

Syllabus:

Upon successful completion of UC, learners should be able to plan, conduct and report quality management systems (ISO 9001) audits. Namely:
O1. Plan management system audits according to audit objectives, scope and criteria
O2. Prepare audit documentation
O3. Conduct audit opening meetings
O4. Lead audit teams
O5. Collect evidences through analyses of documents, staff interviews and observation of activities
O6. Validate the information collected through triangulation methods
O7. Assure the adequacy and sufficiency of the audit evidences collected to generate audit findings and conclusions
O8. Prepare audit reports
O9. Conduct audit closing meetings

CONTENTS

CI: Audit concepts, terminology and principles
– Scope
– Objective
– Criteria
– Findings (non-conformity, risk, conformity, opportunity for improvement, good-practice)
– Conclusions
CII: Audit methods, tools and good practices
– Supporting documentation (plans, checklists, reports)
– Evidence collection (interviews, documental analyses, tasks? observations)
– Samples, trails and triangulation
– Allocation, categorization and clear formulation of Findings
– Communication of findings and conclusions
CIII: Audit teams, its roles and responsibilities
– Lead Auditor
– Auditor
– Experts
– Observers
CIV: Training audit (in real or simulated context) to a quality management system (ISO 9001)
– Planning
– Conducting
– Reporting

ECTSCodeAvailability
6.0MGIQAS3_GQTutorial

Syllabus:

1. Understand the quality infrastructure in the world;
2. Understand the differences between the three Quality subsystems: Standardization, Accreditation and Metrology;
3. Know the rules of standardization and the mechanisms for creating a normative document;
4. Know the evolution of the concept of quality over time;
5. Understand the principles of quality management, the process management and the PDCA cycle;
6. Develop risk-based thinking and manage risk within a quality management system;
7. Understand and properly use quality management terminology and vocabulary;
8. Understand and know how to apply in context the requirements of ISO 9001;
9. Know how to manage monitoring and measuring equipment;
10. Understand the importance of ISO 9004 in managing the sustained success of an organization.

CONTENTS

Module 1. The Quality Infrastructure in the World
1.1 Standardization, Accreditation and Metrology
1.2 National, regional and international bodies
1.3 Rules of Standardization
1.4 How to make a normative document?
Module 2. Fundamentals of Quality Management
2.1 Evolution of the concept of Quality over time
2.2 Principles of Quality Management
2.3 Process Management and PDCA Cycle
2.4 Risk Based Thinking
2.5 Management Terminology and Vocabulary
Module 3. ISO 9001 and its practical application
3.1 ISO 9001 Requirements
3.2 Applied Metrology
3.3 ISO 9004 and the sustained success of organizations

ECTSCodeAvailability
2.5MGIQAS3_MTutorial

Syllabus:

To Know methods and techniques of literature research;
To Know and apply correctly rules and standards for reports / projects;
To Know techniques for qualitative and quantitative analysis.

CONTENTS

1 – Research Methodologies
2 – Qualitative Research
3 – Available resources
4 – Quantitative Research

ECTSCodeAvailability
4.5MGIQAS3_OGETutorial

Syllabus:

1. To explore the evolution of the study of Management and discuss fundamental organ concepts.
2. To characterize and identify the internal environment of organisations
3. To characterize and identify the external environment of organisations
4. To systematize change in organizations.

CONTENTS

Part I – Management evolution
Part II – Fundamental concepts
Part III – Organisation: internal environment
Part IV – Organisational alignment
Part V – Value Chain
Part VI – Organisation: external environment

ECTSCodeAvailability
6.0MGIQAS3_PRSSTTutorial

Syllabus:

General Objectives:
Give to the students, in the context of their future professional activities, technical skills necessary to conduct the identification and assessment of occupational risks and to lead the risk management process in companies and public administration entities.

Specific Objectives:
1-Define and understand the concepts on safety and health at work;
2- Know teh legislation about safety and health at work;
3- Know the professional risks;
4- Be able to identify and analyze the hazards and assess the occupational risks, as a factor in promoting quality of life and work;
5- Know and apply professional risk assessment methodologies;
6- Know conceive, plan and develop prevention and protection measures, applicable to organizations.

CONTENTS

1. Current legal framework about safety and health at work;
2. Fundamental concepts for managing OSH risks;
3. Assessment of occupational risks;
4. Methodologies of occupational risks assessment;
5. Methodologies and techniques of occupational risks control.

ECTSCodeAvailability
6.0MGIQAS3_GSATutorial

Syllabus:

After concluding this Curricular Unit, the student should be able to:
A – Understand the general concepts of food safety: contaminations, hazards and benefits of food safety B – Know the main rules of hygiene and the food safety good practices and elaborate CBP
C – Know and apply the pre-requirements and principles of HACCP D – Implement HACCP and Codex Alimentarius
E – Know and apply the Kaizen tools in food safety; 5S and Visual Management;
F – Know the BRC Food, IFS, FSSC 22000 standards, origin, advantages and requirements G – Understand the structure of the Food Safety Management according to ISO 22000:2005 H – Build capacity for implementation / improvement of a System of Food Safety Management I – Make the legal diagnostic according to sector of activity
J – Develop checklists to identify requirements of ISO ISO 22000:2018

CONTENTS

1. General concepts of Food Safety
2. HACCP and Codex Alimentarius
3. Introduction to IFS Food, BRC and FSSC 22000 standards
4. Implementation/Integration of Food Safety Management Systems ISO 22000:2018/NPISO 22000:2023

ECTSCodeAvailability
6.0MGIQAS_GSITutorial

Syllabus:

The general objectives of this curricular unit are:
1 – Knowledge of the requirements for Information Security Management Systems (ISO 27001);
2 – Knowledge of the Code of Practice for the management of Information Security (ISO 27002);
3- Knowledge of the control objectives for the safeguard of Information Security;
4 – Definition of an Information Security Policy.
More specifically, after concluding this curricular unit, the student should be able to:
– Identify threats to computer security and information security;
– Know standards and good practices relevant in the management of the Information Security;
– Prepare an Information Security Policy.

CONTENTS

Theoretical classes:
1 – Introduction and fundamentals
2 – Code of Practice for the management of the Information Security
2.1 – Security Policy
2.2 – Organization of Information Security
2.3 – Asset Management
2.4 – Human Resources Security
2.5 – Physical and Environmental Security
2.6 – Communication and Operations Management
2.7 – Access Control
2.8 – Information Systems Acquisition, Development and Maintenance
2.9 – Information Security Incident Management
2.10 – Business Continuity Management
2.11 – Compliance
3 ? Information Security Policy
4 ? Information Security Management Systems (ISO 27001)
4.1 ? Requirements
4.2 ? Controls
4.3 ? Implementation Process
Practical classes:
1 – Solving of practical assignments by applying the concepts transmitted in the theoretical classes.

ECTSCodeAvailability
8.0MGIQAS3_SGTutorial

Syllabus:

OBJECTIVES:

1. Increase scientific and applied knowledge, through contact with relevant organizations and personalities in the area of management systems;
2. Develop the ability to generate ideas;
3. Systematize methods of presentation, organization, writing and synthesis of final master’s work reports;
4. Write a scientific article;
5. Review scientific articles.

CONTENTS

There is no specific program for this course. Throughout the semester will be held some seminars / workshops focusing on issues of student work.

ECTSCodeAvailability
10.0MGIQAS3_TISGTutorial

Syllabus:

OBJECTIVES:

1 – Examine and criticize themes present in the current theoretical and empirical debate on management systems in organizations
2 – Develop a research program in management systems suggesting promising and viable research clues
3 – Prepare, present and discuss a preliminary report of the final Master’s thesis on a relevant topic in management systems

CONTENTS

1 – Current topics of management systems
2 – Stages for the elaboration of a dissertation/project/internship;
2.1 – Formulate the research topic
2.2 – Literature review
2.3 – Research methodologies: methods and techniques
3 – Preparation and discussion of the preliminary report of the final Master’s thesis

BUSINESS SCIENCES
ECTSCodeAvailability
2.0MGIQAS3_AIITutorial

Syllabus:

OBJECTIVES

Upon successful completion of this course, learners should be able to plan, conduct and report integrated management systems audits. Namely:
O1. Plan management system audits according to audit objectives, scope and criteria.
O2. Prepare audit documentation.
O3. Conduct audit opening meetings.
O4. Lead audit teams
O5. Collect evidence through analyses of documents, staff interviews and observation of activities.
O6. Validate the information collected through triangulation methods.
O7. Assure the adequacy and sufficiency of the audit evidence collected to generate audit findings and conclusions.
O8. Prepare audit reports.
O9. Conduct audit closing meetings

CONTENTS

CI: Overview of audit concepts and methodologies
CII: Risks and opportunities of integrated managements systems audits
CIII: Adaptation of audit methodologies to the integrated management systems context
CIV: Training audit to an integrated management system (in real or simulated context)
? Planning
? Conducting
? Reporting

ECTSCodeAvailability
5.0MGIQAS3_GATutorial

Syllabus:

Recognize the importance and benefits of the implementation and certification of an environmental management system.
To know the requirements of standard EN ISO 14001: 2015.
To apply the NP EN ISO 14001: 2015 to a practical case study.

CONTENTS:

Presentation of NP EN ISO 14001: 2015 and scope.
Environmental policy.
Plan.
Do: Implementation and operation.
Check: Verification and corrective actions.
Act: Review by management.
Practical application to a case study.

ECTSCodeAvailability
4.0MGIQAS3_GRSEnglish

Syllabus:

OBJECTIVES

General objectives
Know the responsibilities of the organizations, public or private, in relation to social responsibility.

Specific objectives
1. Recognizing the importance of integrating corporate social responsibility strategy and activities in the organizations
2. Knowing the structure of standards: SA800; ISO 26000; NP4469; NP4563
3. Know the application context, objectives, structure and requirements of the previous standards
4. Know the context, objectives, and structure of other standards like SMETA or BSCI
5. Know the application context, the guidelines and the process of sustainability reports
6. Support the implementation of a system of Corporate Social Responsibility management in an organization

CONTENTS

1. Sustainable Development (SD). Definition, concepts and issues. Iinterconnection between the Private, Public and the Third Sector. The The business contribution to SD.
2. Corporate Social Responsability (CSR). Definitions, approaches and issues. Different instruments of social responsibility: management, consumption and investment
3. Structure and requirements of the standard SA 8000: 2008 – Corporate Social Responsibility
4. Structure of the standard: ISO 26000:guidelines for social responsibility
5. Structure and requirements of the standard NP 4469 – Social Responsibility Management System
6. Structure and requirements of the standard NP 4563 – Ethical Management System in the Organizations
7. Structure and requirements of other standards like SMETA or BSCI

ECTSCodeAvailability
5.0MGIQAS3_GSSTTutorial

Syllabus:

General objectives:
– Provide students, as part of their future professional activities, technical skills necessary to organize and implement safety and health at work in companies and agencies of Public Administration.

Specific objectives:
1. Understand the concepts and recognize the main requirements in occupational health and safety management;
2. Be able to identify and interpret regulatory requirements applicable to occupational health and safety management;
3. Design, develop and implement an Occupational Safety and Health Management System in accordance to the ISO 45001 (NP ISO 45001:2019), with application to the integrated project.

CONTENTS:

1 – Introduction to the issue of Occupational Safety and Health Management as a management tool of organizations;
2 – Approach and interpretation of ISO 45001 (NP ISO 45001:2019);
3 – Methodology for the implementation of a Occupational Safety and Health Management System – application to the integrated project.

ECTSCodeAvailability
6.0MGIQAS3_TQATutorial

Syllabus:

OBJECTIVES

1 – Analyze and improve organizational processes
2 – Identify and solve organizational problems
3 – Use quality techniques and tools to improve processes and products.

CONTENTS

1. Analysis and process improvement 1.1 Concepts and fundamentals;
1.2 Process diagrams;
1.3 Performance Indicators;
1.4 Statistical process control; 2 – Quality Tools
2.1 Classic tools;
2.2 New management tools;
3 – Lean Tools
3.1 Identification of waste;
3.2 5S Approach;
3.3 Visual Management;
3.4 Poka-Yoke;
3.5 Jidoka
3.6 5W2H
4 – Six Sigma Tools
4.1 Tools associated with each step of the DMAIC cycle

ECTSCodeAvailability
4.0MGIQAS_ALTutorial

Syllabus:

OBJECTIVES

The general objectives of this curricular unit are:
A – Know the main general requirements, structure, resources, processes, and the management system of the NP EN ISO/IEC 17025 standard;
B – Know the main objectives and field of application of a laboratory management system;
C – Know how to prepare the main documentation required by a test or calibration laboratory management system.

CONTENTS

1 General requirements
1.1 Impartiality
1.2 Confidentiality
2 Structure requirements
3 Resource requirements
3.1 Personnel
3.2 Facilities and Environmental Conditions
3.3 Equipment
3.4 Metrological traceability
3.5 Products and Services from External Vendors
4 Process Requirements
4.1 Analysis of consultations, proposals and contracts
4.2 Selection, verification and validation of methods
4.3 Sampling
4.4 Handling test or calibration items
4.5 Technical records
4.6 Assessment of measurement uncertainty
4.7 Ensuring the validity of methods
4.8 Presentation of results
4.9 Complaints
4.10 Non-conforming work
4.11 Data control and information management
5 Management system requirements
5.1 Management system documentation
5.2 Control of management system documents
5.3 Control of records
5.4 Actions to address risks and opportunities
5.5 Improvement
5.6 Corrective Actions
5.7 Internal Audits
5.8 Management review

ECTSCodeAvailability
4.0MGIQAS_ACVTutorial

Syllabus:

The general objectives of this curricular unit are:
1. Knowledge of the requirements of Environmental Management Systems – Life Cycle Assessment (ISO 14040 and ISO 14044);
2. Know the main concepts and terminology of life cycle assessment;
3. Knowledge of the life cycle assessment methodology.
More specifically, after completing this course unit, the student should be able to:
4. Know how to carry out a life cycle inventory;
5. Know how to assess the impact of the life cycle;
6. Prepare the life cycle assessment report.

1 – General description of the life cycle assessment (LCA)
1.1 – LCA Principles
1.2 Phases of an LCA
1.3 Key aspects of an LCA
1.4 General concepts of product systems
2 Methodological framework
2.1 – General requirements
2.2 – Life cycle inventory
2.3 – Life cycle impact assessment
2.4 – Interpretation of the life cycle
3 – Preparation of the report
4 – Critical review

ECTSCodeAvailability
4.0MGIQAS_GETutorial

Syllabus:

The general objectives of this curricular unit are:
1. Knowledge of the requirements of Energy Management Systems – Requirements and guidelines for their use (NP EN ISO 5001);
2. Know the main objectives and field of application of an energy management system;
3. Know the main requirements of an energy management system.
More specifically, after completing this course unit, the student should be able to:
4. Know how to prepare an energy policy;
5. Know how to carry out energy planning;
6. Know how to prepare the main documentation for the implementation, operation, monitoring, measurement and analysis of an energy management system.

1 General requirements of the energy management system (EMS)
2 Management responsibility
3 Energy policy
4 Energy planning
4.1 Legal requirements
4.2 Energy assessment
4.3 Reference energy consumption
4.4 Energy performance indicators
4.5 Energy goals, energy targets and action plans for energy management
5 Implementation and operation
5.1 Skills, training and awareness
5.2 Communication
5.3 Documentation
5.4 Operational control
5.5 Design
5.6 Energy supply, its services, products and equipment
6 Verification
6.1 Monitoring, measurement and analysis
6.2 Assessment of compliance with legal requirements and other requirements
6.3 Internal audit of the energy management system
6.4 Non-conformities, corrections, corrective actions and preventive actions
6.5 Control of records
7 Management review

ECTSCodeAvailability
4.0MGIQAS3_GIDIITutorial

Syllabus:

OBJECTIVES

General objective:
Empower the students with the competencies necessary to develop, implement and maintain a Research, Development and Innovation (RDI) Management Systems in accordance with the requirements of NP 4457:2007 standard.

Specific objectives:
1. To interpret the NP 4457:2007.
2. To immplement and manage a Research, Development and Innovation (RDI) Management System.
3. To evaluate the implementation of a RDI Management System.

CONTENTS

1. Terminology and definitions of RDI activities
1.1. Invention, change and improvement.
1.2. Fundamental cycle of innovation (Schumpeter).
1.3. Types of innovation.
1.4. Impact of innovation.
1.5. Innovation strategies.
2. RDI Management System
2.1. 7 pillars of NP 4457.
2.2. Systemic approach to innovation.
2.3. Compatibility with other management systems.
2.4. Requirements of standard NP 4457: 2007.
2.5. Identification of processes related to RDI.
3. Case Studies

ECTSCodeAvailability
30.0MGIQAS3_TFMTutorial

Syllabus:

OBJECTIVES

Main goal
Elaborate a dissertation of a scientific nature, a project work, original and specially carried out for this purpose or carry out an internship.
Specific objectives
1. Apply transversal, multidisciplinary and interdisciplinary knowledge acquired throughout the training process;
2. Elaborate a technical-scientific text;
3. Develop the dissertation/project/internship, with a view to obtaining a Master’s degree.